Ticketapp Flex Refund
Life can sometimes take unexpected turns. With our Flex Refund Upgrade, you can potentially get your ticket amount refunded for 8.34% of your total order when you unexpectedly can't attend.
This is not insurance and does not provide a legally enforceable right. Refunds are decided at Ticketapp's discretion within the conditions stated below.
When can the Flex Refund Upgrade help?
Health Issues
Serious illness, a significant accident or a passing.
Family Emergencies
Death or a life-threatening condition of a first- or second-degree family member.
Home Emergencies
Substantial damage to your home that requires your immediate presence.
Only 8.34% of your total order.
How to file a claim
Request a claim form by emailing flex@ticketapp.com, provide supporting documentation, cancel your tickets after approval and receive your refund.